Paytm vs Google Pay – Which one is better? [Update 2023]

How about you are hungry and google will feed you food? Check around you, how many things or places you can find on google? Google is going all the way to becoming an integral part of our life. In the Indian payment industry, right now Paytm is the leader with the highest market share. But with the launch of Google pay, Paytm may have a tough time ahead because Google Pay is backed with the big brand name of none other than the daddy Google. Let’s compare Paytm vs Google Pay on various features they are providing and check which one is going to be ahead in the Indian payment industry.

After demonetization and Prime Minister Mr. Narendra Modi’s drive for digital India, there is a huge jump in digital transactions. Google doesn’t want to leave behind in the race. So it has launched its digital payment app called Tez in September 2017. Since then it has captured a good number of subscribers on its platform.

Till now, Paytm is the most trusted and used app for doing mobile recharge to paying school fees of your child. Google Pay, on the other hand, is the new entrant in the digital payment space. Both the app is using the UPI platform for transferring pear to pear payments.

While for the bill payment and ticket booking, Paytm has a direct tie-up with the vendors. Google Pay is relying on the platform called Bharat BillPay for bill payments.

Indian digital industry is going to touch one trillion dollars by 2025. With the launch of Google Pay, the search giant Google is wanting its share in the digital payments market in India. Most of us are using Paytm for our day-to-day transactions like mobile recharge and bill payments. Google Pay has some distinct advantages over Paytm that we will see in this article. Let’s compare Paytm vs Google Pay and see who is the winner.

Paytm vs Google Pay

Let’s run through the features of both the apps and check which one is better for you.

KYC Compliance

KYC is a one-time process require and mandatory by RBI for doing money transfers from one account to another account. For using Paytm for money transfer, you need to do KYC (know your customer). While on the other hand, for using Google Pay for a money transfer you don’t need to do KYC. You just have to link your bank account with the app and you are good to go.

Score: Paytm : 0 Google Pay : 1

Cashback and Rewards

Both the app are giving cashback for doing transactions through their app. But Google Pay is giving a higher amount of cashback and rewards as compare to Paytm. It is the marketing strategy of Google Pay to promote the app and gaining a maximum subscriber base.

Score: Paytm : 0 Google Pay : 1

Ease of doing a transaction

For making any bill payment and mobile recharge via Paytm, you need to enter the mobile number and account no. of the service providers. So you need to remember all your account numbers and mobile number all the time. While doing the same with Google Pay, you just have to link the mobile number and account numbers once. The app will link the account numbers for that service provider and next time when you want to do mobile recharge or make payments, it automatically fetches the billing data from the vendor and you just have to click to make the payment.

Score: Paytm : 0 Google Pay : 1

Direct from a bank account

Google pay has a clear advantage here. It is not storing your money on its app under any wallet. Any transaction you do through Google Pay is directly from your bank account. So you don’t have to store money in any kind of wallet. This way your money is secure in your bank account and you will gain interest on that money.

For using Paytm for money transfer, you need to first transfer the money into its wallet and then you can transfer that to someone else.

Score: Paytm : 0 Google Pay : 1

Pay through Credit Card

Well here Paytm has an advantage over Google Pay. It allows you to pay your bills and mobile recharge via credit card. For Google Pay, you don’t have an option to pay through credit cards. So if you are running out of cash and your bill is due, you can pay the same via Paytm using a credit card. So Paytm can be a lifesaver especially when you don’t have cash in your bank account.

Score: Paytm : 1 Google Pay : 0

Multi-lingual support

Google Pay comes with the major Indian languages like English, Hindi, Bengali, Gujarati, Kannada, Marathi, Tamil, Telugu. This will help the users to understand the app in their native language. It is obvious that this will give it more hits. Paytm doesn’t support multi-lingual in its app.

Score: Paytm : 0 Google Pay : 1

App Speed

These payment apps are fast and user-friendly. But Google Pay is far more fast and convenient than Paytm. In Google Pay, when you to any merchant or person, the money directly gets deduct from your bank account. So you don’t have to use your debit/credit card every time you do transactions. It will require only your UPI PIN to transfer the money from your bank account to other.

Paytm uses debit or credit cards for making any payment. It does have its own wallet, but to fill that wallet you need to transfer the money using a debit/credit card only. It is time-consuming. Moreover, the money deposited in your Paytm wallet doesn’t earn you any interest. So why you would want your money to sit idle in Paymt’s wallet?

Score: Paytm : 0 Google Pay : 1

Merchant Acceptance

Paytm boasts an extensive network of merchants across various sectors, including retail, entertainment, travel, and more. Users can make payments using Paytm at numerous physical and online stores.

Google Pay has also made significant strides in expanding its merchant network. It is now accepted at various retail outlets, restaurants, and online platforms, making it a convenient payment option.

Paytm vs Google Pay – Who is going to win?

In India, Paytm is dominant in online payments platforms. It has more than 600 million monthly active users as of July 2023. While if you look at the internet giant Google who virtually owns the entire internet base of India. As per Google, there are around 600 million monthly users in India. So it is easy for Google Pay to capture the market share of Indian online payments.

Moreover, Google Pay is adding more and more partners for online integrations like BookMyShow, RedBus, Uber, and all mobile operators.

There is a lot more coming up with Google Pay app like a personal loan and insurance policy.
Google Pay has recorded more than 853.5 million transactions in Jan 2021. Which is the highest and beat the PayTm who did 1.2 billion transactions. Though Google Pay has taken over in terms of value for the first time, it is yet to catch up on the volume against Paytm.
But the speed at which Google Pay is penetrating the market, catching up with Paytm is not that far away.
Launched in early 2018, Google Pay is the fastest-growing wallet app in India. I am sure that Google Pay is the biggest threat to the existing players in India.
So in the battle of Paytm vs Google Pay, an undisputed winner is Google Pay.


In conclusion, both Paytm and Google Pay are popular digital payment platforms in India. Both platforms offer a range of features, robust security features, and user-friendly interfaces. Paytm offers a one-stop-shop for a variety of transactions and has a loyalty program called Paytm First. Google Pay’s unique feature is its integration with Google Assistant and its ability to pay for purchases in physical stores using NFC technology. When it comes to security, both platforms use advanced encryption and two-factor authentication systems to protect users’ financial information.

In terms of popularity, Paytm has a larger user base with over 450 million registered users as of 2021, while Google Pay has over 100 million registered users. Paytm’s popularity can be attributed to its long-standing presence in the market and its wide range of services, while Google Pay’s popularity is driven by its integration with Google services and its attractive cashback offers.

When it comes to user experience, both Paytm and Google Pay have user-friendly interfaces and are easy to use. Paytm’s interface is intuitive and easy to navigate, while Google Pay’s interface is also user-friendly and offers a range of features and cashback offers.

Overall, both Paytm and Google Pay have their own unique features and advantages, and the choice between the two depends on the user’s specific needs and preferences. For those who are looking for a one-stop-shop for a variety of transactions, Paytm is a good option, while Google Pay is a good choice for those who value seamless integration with Google services and cashback offers. Ultimately, both platforms are secure, convenient, and offer a great user experience, making them both popular choices for digital payments in India.


Is Paytm safer than Google Pay?

Both Paytm and Google Pay implement stringent security measures to ensure safe transactions. The security level depends on how you use the app and your device’s security settings.

Can I use Paytm or Google Pay for international transactions?

As of now, Paytm and Google Pay primarily support domestic transactions, although Google Pay is available in multiple countries.

Is KYC mandatory for using Paytm or Google Pay?

While basic transactions can be done without KYC, certain features and higher transaction limits may require KYC verification.

Can I earn cashback on utility bill payments through these apps?

Yes, both Paytm and Google Pay offer cashback and rewards on utility bill payments.

Can I use both Paytm and Google Pay on the same device?

Yes, you can use both apps on the same device, as they are compatible with most smartphones.

20 thoughts on “Paytm vs Google Pay – Which one is better? [Update 2023]”

  1. In my opinion, i think goggle pay is going to run this generation. It’s quite lucid and user’s friendly app. But it needs to check the bugs currently going on. Sometimes it shows like sever down or some sort of technical issues like WTH we can’t even check our bal. It says server is currently down, talking about security and privacy it’s at its best so far i didn’t face any problem in this case. Hopefully, Google can perform better in coming days

  2. first time user, just took the bank account…was hearing many a people telling both are good…cleared all my doubts. Thankyou

  3. I am first time planning to use upi based wallet app .i was confused as which one is the best.thanks for clearing my doubts.

    • Totally false opinion. No point is true. Paytm has wallet but it does have the facility to pay direct from bank account.
      Paytm is not at all slow.

  4. In case of problem, the service of Paytm is very bad. They demand again & again Send screenshot…but do nothing. Close problem saying as resolved. Disappointed solving problems.

    • i agree.
      do you have paytm cutomer care number/email address ?
      0120-4456-456 is useless…as it has auto response. No one picks up phone/no email addres…so basically, patym doesnt have customer care.

      paytm is not allowing me to unsubscribe …and keeps deducting money.


  5. I am a first time user of upi based wallet app. And really confused as which one of these is better??? Thank u for clearing all my the doubts… it was brief and the comparison part made it easier to understand…


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